Meet Our Professional Staff


Mark I. Conway, GRI, CRS, CFP®

Conway & Co. Financial Services was established in 1967. Mark I. Conway, founder, has been assisting clients in planning their financial futures since that time. Mark through his affiliation with Cambridge Investment Research, Inc. addresses retirement planning, estate planning, tax reduction strategies, and college funding.

A native of North Carolina, Mark is a graduate of the College for Financial Planning entitling him to use the CERTIFIED FINANCIAL PLANNER TM professional  designation. He is a Registered Representative and an Investment Advisor Representative with Cambridge Investment Research, Inc. and holds a principals license with that firm. In the securities industry, he holds general securities 1, FINRA Series 7, 63, and 24 registrations.  He holds insurance licenses including Life/Heath, Long Term Care, Disability, Property/Casualty, and variable products.    

Mark is also a graduate of the Realtors Institute at the University of North Carolina at Chapel Hill and holds the GRI (Graduate Realtors Institute) and CRS (Certified Residential Specialist) designations.

Mark is married to Susan H. Conway.  Together they have five children.  They reside in Kinston.

Mark’s feelings for his clients over the years have evolved into what is now the firm’s mission statement – “Helping People Plan Their Financial Futures”.


Mark R. Conway “Jr.”

As part of the firm’s commitment to continuing their record of client service and to perpetuate these services, Mark R. Conway joined the firm in 1981.

Mark R. is a graduate of East Carolina University at Greenville, North Carolina with a degree in Urban and Regional Planning.  Mark is a Registered Representative and an Investment Advisor Representative with Cambridge Investment Research, Inc. and holds FINRA Series 6, 7, 63, and 65 registrations within the securities industry. He is licensed in all areas of insurance including:  Life/Health, Disability, and Property/Casualty.  He is a licensed Realtor and a member of the North Carolina Association of Realtors and the National Association of Realtors.

Mark’s wife, Jackie, is a realtor in the company’s real estate operation and they have two children, Mallory and Bec.

Mark R.’s  clients benefit from his experience and education, having worked diligently to understand their needs, he helps match individual situations with suitable strategies to help them achieve their goals.

Mark’s plans, in addition to his own client’s needs, are to carry forward the company’s services and to establish continuity for the firm’s existing clients and their next generation.

Brent F. Hayes

A native of Lenoir County, Brent is a 2007 graduate of the Cameron School of Business at University of North Carolina at Wilmington. He received a degree in Business Administration with a Concentration in Management. After graduation, Brent pursued business in the field of property and casualty insurance.

Brent decided he wanted to add value by offering total financial services to his clients. He then joined the family business Conway & Co. Financial Services in April 2011. He completed series 7 and 66 in June 2011. Brent is a Registered Representative and an Investment Advisor Representative with Cambridge Investment Research, Inc. Brent also holds a Real Estate Brokers License for the state of North Carolina. He is also a licensed insurance agent in the field of Life, Health,Variable Insurance, and property and casualty.

Brent enjoys golf and boating.

Brittany B. Smith


Brittany is a native of Kinston and joined Conway & Co. Financial Services in October 2006. She is a graduate of East Carolina University where she received a BS in Business Administration with a concentration in Management.  Prior to joining our firm, Brittany spent 5 years in the banking and finance industry.  Brittany’s area of responsibility is on the financial and investment services side of the company. She is involved with implementation and coordination of client accounts and relationships.

She is married to Brian, who is an Electrical Estimator in Kinston.  Brittany and Brian have two sons and a daughter. Together they enjoy the beach, boating, sports, and spending time with their children and their boxer, Nyla.

Amanda Tyndall


Amanda is a native of Deep Run NC and joined our firm in 2014. She is a graduate of East Carolina University with a BS in Middle School Education with a minor in Mathematics and History. Amanda was a teacher for over 9 years until she decided to change her field of interest to financial.

Amanda's area of concentration is in investment and financial services focusing on client accounts and relations.

She enjoys the beach, fishing, and spending time with her family which includes her nieces and nephews.

Mike Shivar

Mike joined Conway & Company in November of 2015 after 43 years of owning Kinston Insurance Service Agency, Inc. The combination of Kinston Insurance and Conway & Co. has provided additional markets and support staff to Mike's clients, many of which have been clients for over 40 years.

After graduating from the University of North Carolina- Chapel Hill with a BS degree in Business Administration in 1973, Mike began his career in all types of insurance. He fortunatley has been able to provide tailored insurance and protect his client's assets for many years.

When not working in insurance, Mike volunteers his time in Education with the UNC system, specifically at UNC-Wilmington over the past 10 years.

Married to Elizabeth T. Shivar, they have a daughter who teaches at the Community College level.

Scott Stroud


Scott joined Conway & Co. Insurers in February 2005.  He holds license in Property Casualty and Life & Health.  His goal is to help people find the right product and the right price for their needs.  “ To me customer service is what sells.”

Scott is married to Sheree Conway Stroud and he has two sons and two granddaughters. He enjoys spending time at the beach.  He also loves being at home with his family, friends, and his animals.

 Jack Chatham






Jack joined Conway & Co. Insurers in January 2011, after working in sales for 25 years in Eastern North Carolina. He is licensed in Life, Health, Property and Casualty and is looking forward to helping customers with their personal and commercial insurance needs. He is a graduate of East Carolina University with a degree in Business Administration.

Jack enjoys the outdoors and spending time with family. He is marrid to Susan Page Chatham and they have one son. Susan is employed with Suddenlink Communications and their son Alec is a Doctor in Temple, Texas.

Brent E. "Bec" Conway



Bec has been part of Conway & Company helping out in some capacity for many years.

He joined full time in 2012 through Conway & Co. Insurers and is licensed as an insurance agent specializing in business, agriculture, and personal lines insurance markets.

His father Mark R. has helped him become very knowledgeable in speciality and broad markets coverage.

Bec enjoys hunting, fishing and spending time with friends here and at the coast.


Sheree Conway Stroud


Mark Sr.’s daughter, Sheree, joined Conway & Co. Financial Services in 1994.  Sheree holds all insurance licenses including:  Life/Heath, Disability, Elder Care and Property /Casualty.  She is a graduate of East Carolina University at Greenville, North Carolina with a degree in English.  Sheree is our resident computer coordinator and technology problem solver.  Sheree spends her time maintaining the data systems, assisting clients and is a Customer Service Representative in the Property and Casualty operation.

Sheree is married to Scott Stroud.  She enjoys the beach, playing tennis, her pets and visiting family and friends.

Cari H. Wade


Cari was born in Livonia, MI.  She and her family moved to North Carolina in the summer of 1980.  Cari attended Lenoir Community College and East Carolina University.  She is a licensed Property & Casualty insurance agent in the state of North Carolina.  She joined our firm in 2005.

Cari has a great love of history and is a member of the Historical committee of Lenior County.

Cari has two sons and lives in Kinston.

Katy S. Falkowski


Katy is a Lenoir County native.  She is a 2007 graduate of North Carolina State University with a BS in Business Management and a concentration in Marketing.  After living in Raleigh for 5 years she decided to move back to Kinston to be closer to her family.  Her areas of concentration are in Property and Casualty.

Katy enjoys spending time with pets, family, and friends. ...............

Kathy Flynn

Kathy joined Conway & Co. Insurers in November 2015. She has been in the insurance industry since 2005 holding a Life & Health license, a Property & Casualty license and a Brokers license specializing in Commercial lines.

Originally from Philadelphia, PA, Kathy is married and has two grown children. She moved to NC in 1986 with her husband to continue his industrial career. Her children have grown up in Kinston and now live in Wilmington  and Raleigh.

In her spare time, Kathy and her family enjoy going to sporting events such as professional baseball and hockey. She also has a passion for Geneaology and has reunited with family members in Ireland.

Jackie J. Conway


Jackie graduated from East Carolina University, Greenville, North Carolina, and earned her master’s degree in Marketing.  She taught Marketing at Lenoir Community College prior to joining Coldwell Banker Conway & Co. Realtors.

Jackie is a member of the North Carolina Association of Realtors, and the National Association of Realtors.  She has held numerous positions inside the Kinston Board of Realtors.  Jackie has been a multi-million dollar producer since joining the firm.  The knowledge, experience, and the programs offered through Coldwell Banker’s training programs has made working with buyers and sellers and enjoyable experience.

Jackie is married to Mark R. Conway and they have two children.  She is very active in the local schools and her community.

Deens Kornegay

Deens joined Coldwell Banker Conway & Co. Realtors in 2000, but has a background in real estate since 1990.  He is a member of the North Carolina Association of Realtors and the National Association of Realtors.  He is a graduate of the Realtors Institute.  Deens is a graduate of East Carolina University in Greenville, NC with a bachelors degree in Industrial Technology.  Deens works in all areas of real estate, but delights in helping first time home buyers and working with investment properties and tax-free exchanges of real estate.

Deens is married with two children.  His wife, Leslie, is a retired teacher. Together they enjoy hunting, camping, and fishing, and all kinds of outdoor activities, with their sons, Trey and Hunter.

Miriam Ledford

Miriam joined Coldwell Banker Conway & Company Realtors in 2016. She is a member of the North Carolina Association of Realtors and the National Association of Realtors. Miriam graduated from East Carolina University with a Bachoelor's degree in Elementary Education and a master's degree in Library Science. A lifelong resident of Lenoir County, she has been a teacher for 29 years. Miriam works in all areas of real estate and is dedicated to working with her clients.

Miriam is married to Tim Ledford and they have three daughters and one precious granddaughter. She enjoys the beach, boating, crafts and spending time with family.


Diane Dillard-Meeks

Diane has been with the company for more than 41 years.  She heads up Conway & Co. Property Management Associates representing both landlords and tenants in residential and commercial renting and leasing.  She is also secretary/treasurer to our parent company, Conway & Co. Financial Services, Inc. and serves as overview bookkeeper for all of our companies.

Diane is married to Kenny Meeks and they have one son.  She enjoys the beach, boating and spending time with friends and family.

Jackie Crandell


Jackie joined Conway & Company Financial Services in 2014. Jackie is our real estate coordinator and works in property management which represents property owners and tenants in residential and commercial leasing.

Jackie has one son who is attending Lenoir Community College. She enjoys painting, gardening and spending time with family and friends.

Susan H. Conway


Susan has been with the company for many years in an administrative position.  Her areas of concentration are real estate and insurance.  She is married to Mark I. Conway and together they have five children.

She enjoys cooking, the beach, and spending time with her family and granddaughter.

Certified Financial Planner Board of Standards Inc. owns the certification marks CFP®, CERTIFIED FINANCIAL PLANNER™ and federally registered CFP (with flame design) in the U.S., which it awards to individuals who successfully complete CFP Board’s initial and ongoing certification requirements.

Scott Stroud, Jack Chatham, Mike Shivar, Bec Conway, Sheree C. Stroud, Cari H. Wade, Katy S. Falkowski, Jackie Crandell, Kathy Flynn, Jackie J. Conway, Deens Kornegay, Miriam Ledford Diane Dillard-Meeks and Susan H. Conway are not affiliated with Cambridge Investment Research, Inc.


2914 North Heritage
Tel: 252-522-3191
Tel: 800-522-1939 Fax: 252-522-4191